Shipping policy
At The Tooth Claw, we’re committed to providing a seamless shopping experience. Please review our shipping details below, and don’t hesitate to reach out to us at support@thetoothclaw.com if you have any questions.
1. Free Shipping
- Eligibility: We offer free standard shipping on orders over $50 for customers within the United States.
- Shipping Method: Orders eligible for free shipping will be shipped via standard delivery, which typically arrives within 3–7 business days depending on your location.
2. Standard Shipping
- Orders Under $50: For orders under $50, standard shipping rates will apply and will be calculated at checkout.
- Delivery Times: Most orders are processed and shipped within 1–2 business days. Standard shipping generally takes 3–7 business days after dispatch.
- Tracking: Once your order ships, you’ll receive an email with tracking information to monitor your order’s progress.
3. International Shipping
- Availability: We proudly ship to over 30 countries! At checkout, you can see if your country is on our list. If it’s not currently available, feel free to reach out to us—we’re always looking to expand!
- Shipping Rates & Delivery Times: International shipping rates vary based on location and will be calculated at checkout. Delivery times typically range from 7–21 business days, depending on the destination.
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Customs & Duties: Please note that international customers are responsible for any customs fees, taxes, or duties imposed by their country upon delivery.
4. Return Shipping
- Return Shipping Costs: Customers are responsible for the cost of return shipping. For details on our return process, please refer to our Return and Refund Policy.
5. Contact Us
If you have any questions regarding shipping or tracking your order, please don’t hesitate to reach out to us at support@thetoothclaw.com. We’re here to help!